"Very often businesses purchase online collaboration software, however, they miss to define and implement clear processes as to when and for what purpose to use it," explains Erik Boos, Co-Founder of Mikogo. However when users understand the tool's purpose and how to best use it, they will be more likely to embrace it, thus improving the company's productivity and return on investment. There will always be individuals who opt to stay with the status quo, as they fail to understand the trade-offs and requirements. Companies can make the most of their collaboration software by rolling it out across the board, rather than using it exclusively for the core team. One of the biggest and commonly discussed challenges is that of training and awareness. Additionally, we will see the development of further collaboration tools focused on specific business use cases and niches, rather than only generic products. While people are more willing to spend money on tools and while it is becoming a natural extension of the toolset, they are less inclined to invest time in training, which means that developers must focus on creating intuitive software. Several common trends were identified pinpointing the keys to success for development of collaboration software and adoption by businesses. In their interviews with 15 top collaboration software thought leaders, Mikogo asked about the market trends we will see in 2015, the benefits for businesses adopting collaboration software, challenges companies face in doing so, and how businesses can utilize it to its greatest potential. Companies responsible for this transformation and whose leaders were interviewed for this paper include Wrike, Trello, Quip, DocuSign, MindMeister, Smartsheet, NetDocuments, Mikogo, Samepage, eXo Platform, Projectplace, HighQ, ProofHub, Time Doctor, and Brightpod. Companies of all sizes use collaboration software on a daily basis and the industry, which is expected to be worth $5.9 billion by the end of 2018, has transformed how businesses operate today. The leaders of 15 established collaboration software companies were interviewed on their predictions for the industry in 2015, and found that collaboration software can expect interesting challenges, trends and developments in the year ahead.Ĭollaboration software is becoming ever more popular as it allows businesses to streamline their processes, manage projects better, and boost productivity. Mikogo, a global provider of online meeting solutions, has released a detailed qualitative paper on the trends and developments for the online collaboration software industry in 2015. The companies and respondents of this paper have been fundamental in shaping the collaboration software industry today, and their responses provide unique insights on the current state of the market and its future. It was fairly easy to use and in up until recently had few complaints.Thought leaders from 15 established collaboration companies were interviewed on their outlook for market trends in 2015, as well as their predictions on expected benefits and challenges for the future. Shame on you Mikogo, for selling a product in this country without any access to technical support. I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Kommentare: I had been using Mikogo for several years now and most of the time it worked fine for my purposes.
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